🔒 whslot Privacy Policy

1 Introduction

This Privacy Policy ("Policy") is issued by whslot ("whslot", "we", "us", "our") and governs the collection, use, storage, sharing, and protection of personal data provided by or collected from users ("you", "your", "Player") of the whslot website and platform, accessible at whslot.net and all associated subdomains and mobile interfaces.

whslot operates as an online casino and sports betting platform focused on serving Filipino players. We recognise that privacy is a fundamental right of every Filipino citizen, protected under the Philippine Constitution and codified in the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), together with its Implementing Rules and Regulations (IRR) and relevant issuances of the National Privacy Commission (NPC).

By registering an account on whslot, accessing the platform as a guest, or otherwise interacting with whslot's services, you acknowledge that you have read, understood, and freely consented to the data processing practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the whslot platform immediately.

This Policy should be read together with the whslot Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated herein by reference.

2 Information We Collect

whslot collects personal data in several ways: directly from you when you register and use the platform, automatically through your interaction with the website, and in some cases from third-party verification services. The categories of personal data we collect include the following:

2.1 Account Registration Data

• Full legal name as it appears on a government-issued ID
• Date of birth (used to verify the 21-year minimum age requirement)
• Residential address, including barangay, city/municipality, province, and zip code
• Email address (used for account communications and notifications)
• Mobile phone number registered to your Philippine SIM (used for OTP verification and account security)
• Username and encrypted password credentials

2.2 Identity Verification (KYC) Data

• Scanned copies or photographs of government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, PhilHealth ID, UMID card, Voter's ID)
• Proof of address documents (e.g., utility bills, bank statements dated within three months)
• Proof of payment method ownership (e.g., screenshots of GCash or PayMaya accounts showing your registered name)
• Any additional documentation requested for enhanced due diligence under AML obligations

2.3 Financial Transaction Data

• Deposit and withdrawal transaction records including amounts, timestamps, and payment method references
• GCash, PayMaya, BDO, BPI, Metrobank, or 7-Eleven transaction reference numbers
• Account balance history and wagering activity records

2.4 Platform Usage Data

• Games played, bet amounts, session durations, and wagering history
• Bonus claims, promotional participation records, and loyalty program activity
• Customer support interaction logs, including chat transcripts and email correspondence
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, cooling-off periods activated)

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Cookie identifiers and session tokens (see Section 6)
• Login timestamps and access logs

3 How We Use Your Data

whslot uses the personal data collected for specific, legitimate, and clearly defined purposes. We do not use your data for any purpose beyond what is described below without first obtaining your additional consent where required by law.

With respect to marketing communications, you may opt out at any time by contacting whslot support or by using the unsubscribe option included in any promotional email. Opting out of marketing communications will not affect your ability to use the whslot platform or receive essential account-related notifications.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, whslot processes personal data on the following legal bases:

• Consent: Where you have freely, specifically, and informedly consented to the processing of your personal data — for example, when you register an account, accept this Privacy Policy, or opt in to marketing communications.
• Contractual Necessity: Processing is necessary for the performance of the contract between you and whslot, specifically the Terms & Conditions you accept upon registration. This includes account management, deposit and withdrawal processing, and the delivery of gaming services.
• Legal Obligation: Processing is required for whslot to comply with applicable Philippine laws, including but not limited to anti-money laundering (AML) obligations, tax reporting requirements, and applicable gaming regulations.
• Legitimate Interests: Processing is necessary for the legitimate interests pursued by whslot, including fraud detection, platform security, responsible gaming monitoring, and the prevention of prohibited conduct — provided that such interests are not overridden by your rights and freedoms.

5 Data Sharing & Disclosure

whslot does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Personal data may be shared with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements or legal obligations:

• Payment Service Providers: GCash, PayMaya (Maya), BDO, BPI, Metrobank, and 7-Eleven (Cliqq) — to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Services: Third-party KYC and AML screening providers engaged to verify your identity documents and screen against sanction lists and politically exposed persons (PEP) databases.
• Game Content Providers: Licensed third-party game studios and platform providers who supply the slot, live dealer, fishing, and other game content available on whslot. These providers receive only the minimum data required to operate game sessions and record results.
• IT Infrastructure and Security Providers: Cloud hosting, cybersecurity, and fraud detection service providers engaged to maintain the technical infrastructure supporting the whslot platform.
• Regulatory and Law Enforcement Authorities: Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies — where whslot is legally required or compelled to disclose personal data.
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by whslot in the ordinary course of business, subject to professional confidentiality obligations.

6 Cookies & Tracking Technologies

whslot uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The categories of cookies used on whslot are as follows:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, remember your account preferences, and support the security systems that protect your account. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional Cookies: These cookies remember your language preferences, display settings, and other personalisation choices to provide a more tailored experience on whslot.
• Analytics Cookies: These cookies collect anonymised information about how players interact with the whslot platform — such as which games are most popular, session durations, and navigation patterns — to help us identify areas for improvement.
• Security and Fraud Detection Cookies: These cookies assist in detecting and preventing fraudulent activity, identifying unusual login patterns, and flagging potentially compromised accounts for review.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the whslot platform. For detailed guidance on managing cookies in your specific browser, refer to the help documentation provided by your browser developer.

7 Data Retention

whslot retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by applicable Philippine law and gaming regulations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with whslot's internal data destruction procedures. Data that forms part of an active legal, regulatory, or fraud investigation may be retained for longer periods as permitted by law.

8 Data Security

whslot implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• Encryption in Transit: All data exchanged between your browser or mobile device and whslot servers is encrypted using 256-bit TLS/SSL protocols.
• Encryption at Rest: Sensitive personal data, including KYC documents and financial records, is encrypted at rest using AES-256 encryption on whslot's secure servers.
• Access Controls: Access to personal data is restricted to authorised whslot personnel and contractors who have a legitimate need to access the data in the performance of their duties. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication (2FA): whslot encourages and supports the use of two-factor authentication on player accounts to add an additional layer of protection against unauthorised access.
• Intrusion Detection and Monitoring: whslot's systems are continuously monitored for suspicious activity, unauthorised access attempts, and security anomalies using automated intrusion detection systems.
• Regular Security Audits: whslot conducts periodic security reviews and vulnerability assessments to identify and remediate potential weaknesses in the platform's security posture.

9 Your Data Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by whslot. You may exercise any of these rights by contacting the whslot Data Protection Officer (see Section 13):

whslot will respond to all data subject rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days with prior notification to you. whslot will not charge a fee for handling data subject rights requests unless they are manifestly unfounded or excessive in nature.

10 Children & Minors

The whslot platform is strictly intended for adults aged 21 years and above, in accordance with applicable Philippine gaming regulations. whslot does not knowingly collect personal data from individuals under the age of 21.

If whslot discovers or is notified that personal data has been collected from an individual who is under 21 years of age, the following actions will be taken immediately:

• The associated account will be suspended pending investigation.
• Any real-money balances, bonuses, and winnings associated with the underage account will be voided.
• All personal data associated with the underage account will be securely deleted, except where retention is required for legal, regulatory, or AML compliance purposes.
• Deposits made by the underage account holder may be returned at whslot's sole discretion following investigation.

11 International Data Transfers

whslot primarily stores and processes personal data on servers located within the Asia-Pacific region. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where whslot engages cloud infrastructure providers or game content suppliers with data centres in other jurisdictions.

Where personal data is transferred outside of the Philippines, whslot ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Philippine Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses in data processing agreements that impose DPA-equivalent obligations on the receiving party
• Transfers to jurisdictions that the National Privacy Commission has recognised as providing an adequate level of data protection
• Implementation of technical security measures that ensure the data remains protected in transit and at rest in the destination jurisdiction

By using whslot and consenting to this Privacy Policy, you acknowledge and consent to the transfer of your personal data as described in this section.

12 Policy Updates

whslot reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made to this Policy, whslot will notify registered players by posting a prominent notice on the platform or by sending an email to the address registered on your account.

The effective date of the most recent revision will be displayed at the top of this page. We recommend that you review this Policy periodically to stay informed about how whslot protects your personal data. Your continued use of the whslot platform following the posting of any changes to this Policy constitutes your acceptance of those changes.

If you object to any changes made to this Policy, you should discontinue use of the platform and may request account closure by contacting the whslot support team.

13 Contact & Data Protection Officer

whslot has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by whslot, you may contact us through the following channels:

• Data Protection Officer: [email protected] (plain text — not a clickable link)
• General Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the whslot platform

If you are not satisfied with whslot's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the government body responsible for administering and enforcing the Data Privacy Act of 2012.